Our Terms & Conditions
The legal framework that protects your booking and guides how we handle your information on the NomadSTR platform.
How These Terms Work
When you book a vacation home through NomadSTR, you're entering into an agreement that protects both you and the property owner. This page outlines the policies that govern your reservation, from cancellation and refunds to how we handle your personal information. We've also included details about your privacy rights and the ways we use data to keep the platform secure and running smoothly.
How We Protect Your Stay
Clear policies and your rights, every step of the way.
Cancellation & Refunds
We require 14 days' notice before arrival to process cancellations with a refund. Cancellations made within 14 days of your arrival date are non-refundable. We understand plans change—reach out early if you need to adjust your booking.
Your Privacy Matters
We collect only the information needed to process your reservation and improve our service. Your payment details are handled by trusted processors. We never sell your personal information, though we do allow analytics partners like Facebook and Google to track your activity on our site.
Your Data Rights
You have the right to request, correct, export, or delete your personal information at any time. We comply with GDPR and CCPA regulations, including your right to withdraw consent for marketing communications. Contact us directly if you'd like to exercise any of these rights.
Cancellation & Refunds
We require 14 days' notice before arrival to process cancellations with a refund. Cancellations made within 14 days of your arrival date are non-refundable. We understand plans change—reach out early if you need to adjust your booking.
Your Privacy Matters
We collect only the information needed to process your reservation and improve our service. Your payment details are handled by trusted processors. We never sell your personal information, though we do allow analytics partners like Facebook and Google to track your activity on our site.
Your Data Rights
You have the right to request, correct, export, or delete your personal information at any time. We comply with GDPR and CCPA regulations, including your right to withdraw consent for marketing communications. Contact us directly if you'd like to exercise any of these rights.